Submitted by Traci Holt
Lassen Career Network
2545 Main Street, Susanville, CA 96130
(530) 257-5057
www.aworkforce.org
Business Services - Pathways to Success |
Paid Family Leave Workshop Draws Many Local BusinessesOn July 15th, Holly Schirmer and I presented a brief overview of the new Paid Family Leave program. This new program went into effect July 1, 2004 and covers all employees who pay into State Disability Insurance. In short, this program allows employees to take up to 6 weeks off to care for a seriously ill family member, or to bond with a new child. For more information, please review our power point presentation
In addition to the presentation in Lassen County, Holly and I traveled to Modoc County and presented the same information to Modoc County businesses.
Presentation to the Lassen County Board of Supervisors
On August 10th, I had the priviledge of presenting an overview of the many great things we are doing for our job seekers and businesses. In addition, I briefed the board on National Customer Service Week. Along with the other NoRTEC counties, we presented a Proclomation declaring October 4-8th as National Customer Service Week. The Lassen County Board of Supervisors approved the Proclomation during their August 24th session. I have provided a link to the Board presentation as well as the Proclomation. Thank You to the Lassen County Board of Supervisors for your support!!
Confidentiality Training Throughout Lassen County
During the months of August and September, Holly and I traveled to Herlong, Bieber and Westwood and provided confidentiality training to the Family Resource Centers. These centers are operated by COMPAC. This was a fee-for-service contract which generated some program income. In addition, it allowed us the opportunity to travel throughout our county and meet with local business owners to discuss their workforce development needs.
Human Resource Solutions Team off to a GREAT Start
We kicked off our HR Solutions offerings in July 2004 and our phones have not stopped ringing. To date, we have served 88 businesses and have made 193 contacts. One business that we would like to highlight is Big Valley Power Company, LLC. We were first introduced to Big Valley Power Company, LLC. during a meeting with Community Development Department. During this meeting, we discussed their business needs, which included everything from recruiting to hiring, to providing monthly safety meetings. Through a serious of telephone meetings, Holly and I met with the owners in Bieber on August 11th. We had the opportunity to learn more about the power plant business and provide them with valuable business services. We are assisting them with all the HR needs. To date, we have done the following business services:
- Recruiting for open positions-9/14 and 9/16 in Bieber
- Provided updated Personnel Policy and Job Descriptions
- Conducted Interviews in Bieber on 10/14 and 10/15
- Provided Employer Posters
- Prepared monthly Safety Training Meetings
- Youth Work Experience
Applicants filling out applications for Big Valley Power CompanyNational Customer Service Week, October 4th-8th
In recognition of National Customer Service Week, AFWD partnered with Plumas Bank in Plumas, Lassen and Modoc Counties to address the needs of local business. Each year, Plumas Bank conducts a Business Survey asking many vital questions about what businesses need. Customer Service was the number one item throughout their service area. AFWD offers a customer service spectacular workshop, which addresses the importance of customer service. What a natural fit.....Partnering with Plumas Bank to address the needs of businesss within our service area.
On October 5th, Laurie Wann, Customer Service Extradionnaire, provided 23 Lassen County businesses with a sample of our workshop. The crowd was enthusiastic and really enjoyed the presentation. After the presentation, we announced the winner of our business basket(loaded with lots of goodies). The lucky winner was Carolyn from Uptown Uniforms. In addition, we announced the winner of our HR Solutions package( 2 hour consultation with one of our California Accredited Consultants. Business cards were collected for each business that utilized our services during the month of September. The lucky winner was Almanor Energy.
Customer Service Spectacular Attendees!!
Laurie talking about those "Magical Moments"
HR Solutions.....Put us to Work for You!!!
Congratulations
Soroptimist International of Susanville attended our August 2003 website class. They developed a very nice, easy to use website. They were a finalist in the Soroptimist Celebrating Success competition in the website category. A total of 17 entries were received from Soroptimist Clubs throughout the world. The finalists were Soroptimist International of Susanville and a Japanese Club. The lucky winner was Soroptimist International of Susanville.
Upcoming Events
Ocotber 21st-Workers Compensation Update
November 13th-Health Care Industry Fair-Recruitment for Northeastern Rural Health Clinics
January 2005-Labor Law Update
