Submitted by Laurie Wann

Lassen Career Network
2545 Main Street, Susanville, CA 96130
(530) 257-5057

www.aworkforce.org

 

 

 

Traci Holt goes out on maternity leave. She promises to return!

New Community Coordinator

Traci Holt, AFWD Community Coordinator in Lassen County, began her maternity leave the first week of October. Aware that Traci leaves very large shoes to fill, I accept the assignment.

Laurie Wann, AFWD Marketing Coordinator begins temporary role.

     

Manufacturing in Susanville Comes to an Abrupt End
in a One-Two Punch

October 2003….

We received word that JELD-WEN Millwork Manufacturing’s Susanville plant would close its operations in a phasing out process to be completed by the end of 2003. The plant, which has operated for over 22 years, has manufactured wood parts for models and doors and employed about 60 individuals.

According to management, the main reason for the closure was increased pressure from foreign competition. A North America Free Trade Act application was successfully filed on behalf of JELD-WEN. Although there are no training dollars available, additional relocation assistance exists.

The Warn letter was distributed by the company, and LCN’s Rapid Response Team began on-site orientations immediately. Kudos to JELD-WEN’s management team who was exemplary.

To date, approximately 40 dislocated workers have been enrolled in WIA. Six of these have relocated to other JELD-WEN manufacturing plants. We are assisting the remaining individuals with job search and career assessment.

 

December 2003......

Sierra Pacific Industries, (SPI) Lassen County's largest private employer, met with their employees in mid December to announce a serious log shortage and the Company's resulting decision to permanently close the facility sometime during the first quarter of 2004.

The Susanville mill began in 1924 and was acquired by SPI in 1964. Since that time, it has run continually and has been an integral past of the community. Approximately 200 employees are affected. Rapid Response Orientations have begun at the One-Stop in order to help the dislocated workers learn about their options and begin making informed choices.

SPI Susanville, Sorting Station

SPI employees have been very proactive, investigating their options as dislocated workers.
Here two men from the sawmill learn how to job search electronically.

 

These two closures effectively eliminated manufacturing jobs in Lassen County.

Many of these dislocated workers will be forced to relocate.

 

 

 

 

 

 

Light at the End of the Tunnel?

One bright spot on the horizon was the Sierra Army Depot's (SIAD) announcement that they will be hiring 250 full time, temporary employees. The positions range from $ 12.00 -
$ 20.00 per hour and are anticipated to last approximately 12 months.

The application process of SIAD jobs was very specific and challenging. Recognizing the importance of correctly completed applications, AFWD staff scheduled a series of workshops in the fall to help candidates apply. Approximately 90 individuals attended the workshops and successfully submitted applications.

SIAD has filled about forty positions to date. They have extended their application deadline to accommodate the employees affected by the SPI mill closure.

 

 

Employee Retention
 
On the light side, 165 employees from two organizations attended a series of Super Service Spectacular workshops presented by AFWD staff.

 

The 4-hour workshops are interactive, and designed to provide individuals with several tools to help raise their level of guest service and recharge their attitude toward their individual jobs and the overall team effort.

Participants learned:

  • How to exceed guest expectations by creating "Magical Moments"!
  • Why every employee is part of a very important "Service Chain".
  • How to serve the internal customer.
  • How to connect with external customers.
  • Body languages do's and don'ts.
  • How to leave personal problems at the door.
  • The FISH Philosophy: Play, Make Their Day, Be There and Choose Your Attitude!

 
Presenters Wann and Trueblood enjoyed Super Service Spectacular as much as their guests!
       
 

First Friday's Continue to Fit the Bill!

First Fridays are powerful business workshops held at Lassen Career Network the first Friday of each month from 12pm - 1pm. Free to all interested participants, the workshop topics are identified by local employers and business owners.

October: Guest Services - Creating Magic in the Workplace

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude with them each day. An environment in which people are truly connected to their work, their colleagues and their customers. Impossible? Not at all! AFWD's Marketing Coordinator, Laurie Wann, facilitated this playful and interactive workshop designed to release creativity and give participants practical ideas to implement in the workplace. The session covered topics including Customers or Guests?; Creating Magical Moments; the FISH Philosophy; Play, Make Their Day, Be There and Choose Your Attitude!

 

November: Employment Taxes Simplified!

Lassen County employers learned how to avoid common payroll and reporting mistakes,how to simplify the payroll process, and how to save time, money and frustration dealing with these issues at the First Fridays! workshop on November 7, 2003. Presented by Jason Brownfield, Tax Auditor III with the California Employment Development Department, the workshop covered UI, SDI and the Family Leave Program. Participants learned how taxes are figured and what determines an employer's rate, plus new regulations and laws that may affect them in the future.

 

December: HTA - Investing in your Business!

Planning plays an important role in any business venture. It can easily make the difference between success and failure. Lassen County business owners, learned valuable tips and techniques to help them effectively grow their businesses at the First Fridays! workshop on December 5. Presented by Jeff Trump and Clay Singleton, Certified Public Accountants with Haws, Theobald and Auman, this exciting workshop discussed important considerations business owners must take into account when deciding how and what to invest in their business. Participants learned about different returns on investments, and discovered how to make informed investment decisions concerning time, money, human resources, education, technology, and more.

 

New Community Coordinator!

Ashley Grace Holt was born on November 10, 2003.

Mother and beautiful baby are doing well.